Start with the right receipt
Customers open the QR code printed on or supplied with the receipt. The Customer Console shows the merchant, outlet and purchase information so the buyer can confirm the transaction before continuing.
AeCloud by Arcos Systems · Malaysia
Let customers request an e-Invoice from their receipt QR code.
Give buyers a receipt-based self-service route. Customers scan an eligible receipt, review the purchase and provide their details without creating a separate customer account.
Collect buyer details before submission
The customer reviews the receipt items and enters the buyer information required for an individual e-Invoice. Incorrect receipt contents must be corrected with the merchant; buyer information does not replace the source transaction.
Return to check status and download
Customers can reopen the same receipt QR code to check processing status. The generated e-Invoice can be downloaded as a PDF when the action becomes available. Submission and final validation are separate stages.
Connect customer requests with merchant operations
The buyer’s receipt workflow complements the merchant’s integration and monitoring tools. It is separate from the merchant Customer master-data screen and is available only for eligible receipts.
Frequently asked questions
Does the buyer need an AeCloud account?+
A separate customer account and password are not required for the documented receipt-based Customer Console workflow.
Can every receipt be submitted?+
No. The receipt must be eligible and the request action must be available. Contact the merchant if the transaction details or eligibility need investigation.
Is the PDF available immediately?+
Not necessarily. Check the submission status and download when the action is available.
Explore related AeCloud solutions
Tell us about your source systems, outlets and document volume so we can discuss the appropriate setup.
Discuss your workflow →